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Customer Service


snikwah motor werks
1000 Benson Way #103
Ashland, OR 97520

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We accept Visa, MasterCard, Discover, AMEX, and PayPal for payment. snikwah motor werks will only charge for products purchased and shipped, back ordered items will be charged when they ship. All prices are in US dollars. Your credit card company will calculate the exchange rate at the time of shipment. For your protection, we require that the billing telephone number and the billing address match the address that is on file with the credit card issuing bank.


We do not process vehicle purchases via credit card. Only cash, check, or wire.


Our gift cards are in compliance with Oregon State Law and do not expire. Our gift cards can be used at our shop or website toward the purchase of any snikwah motor werks merchandise or rentals.


We want your experience with us to be easy and hassle-free. If, for any reason, you are not completely satisfied with an item that you have purchased or you have received the wrong item(s), you may return the item(s) for an exchange or refund by contacting us within 30 days of receiving the order.

Please note that the following conditions apply:

  • Buyer is responsible for paying to return the item(s) unless the return is a result of our mistake.
  • Shipping charges are not refunded when you return an item.
  • Items must be in NEW, 100% resale-able condition. We do not accept clothing items that have been worn, washed, have a smoke smell, or are covered in hair.
  • If we do not have your requested exchange item in stock, we may issue a refund for your returned merchandise. We will make every effort to fulfill exchange requests whenever possible.
  • snikwah motor werks’ guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.

If any of the items in your order are incorrect, damaged, or defective please contact us immediately by email for specific instructions. Please note that we are unable to accept a return without a proper email communication and return authorization.

How to return or exchange an item:

In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number by emailing Customer Service or calling 541-227-1758

Write the RMA number clearly on the return package.

We recommend shipping via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. snikwah motor werks is not responsible for lost or damaged packages.

Send pre-authorized returns to:

snikwah motor werks
1000 Benson Way #103
Ashland, OR 97520

Phone: 541-227-1758


snikwah motor werks ships via USPS. Your order will be processed and shipped within 1-3 business days upon receipt of payment.

Domestic Shipping Options

  • First-Class Mail Parcel
  • Priority Mail

International Shipping Options

  • Express Mail International
  • Priority Mail International
  • First Class Mail International Parcel

Oversized Merchandize – Local Pick-Up Only

Shipping Holidays

snikwah motor werks and its carriers will not be shipping or delivering on:

  • New Year’s Eve – Only Air and International packages will be delivered
  • New Year’s Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving – Only Air and International packages will be delivered
  • Christmas Day

Additional Shipping Holidays for those with PO/APO and FPO addresses:

  • Martin Luther King, Jr. Day
  • Columbus Day
  • Veterans’ Day


There are Restricted Brands and Products that we are unable to ship outside the US, including ALL YAKIMA PRODUCTS.


For international orders we only process payment through PayPal.


Duties and taxes are the responsibilities of the recipient, these fees will be due at the time of delivery. snikwah motor werks is not responsible for customs and duties. Duties and taxes are determined by the customs agency within the destination country. For more duties and tax information, please contact your local customs office. If you decline to pay the taxes due upon delivery of your order, the package may be abandoned/destroyed. We regret that we cannot consider requests for refunds under these circumstances.

International orders (shipped outside the United States) normally require 4-20 days for delivery. snikwah motor werks is not responsible for products confiscated by the legal authorities of your country or state; we advise you to check your local laws in advance, before ordering, if you suspect that your local country bans any products.